This quote is from a paper "From Manpower Planning to Strategic Human Resource Management, Keith Sisson and Stuart Timperley" included in a textbook "Personnel Management, A comprehensive Guide to Theory and Practice in Britain", Edited by Keith Sisson, Blackwell Business, 2ndEd 1994, ISBN 0-631-18821 5, p167
One can argue that contingent management is actually cynical management; the idea is simple, by studying psychology and related subjects managers are able to use a toolkit of techniques to get employees to do do what they want (an exercise in power - managements right to manage), this can range from simple command and control with instant dismissal through to various forms of manipulation. When the workforce is not a stakeholder but merely a resource to be used in the maximisation of shareholder profits it seems that anything, that can be got away with, goes. Such is the strength of "there is no alternative" that such criticism as there is rarely makes it into the political debate.
Part 3 Consider - On Change - The nature of managed change